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Orders are typically processed within 1 to 2 business days from the date of purchase.
We offer free shipping for prepaid orders within India. For Cash on Delivery (COD) orders, a shipping charge of Rs. 50 is applicable.
Yes, we provide free shipping for prepaid orders within India.
Orders within India are usually delivered within 5-10 working days, although delivery times may vary depending on the shipping address.
International orders are typically delivered within 10-15 working days. However, please note that delivery times may vary depending on the shipping address and customs procedures.
Once your order is dispatched, you will receive an email with tracking information. You can use this information to track the status of your shipment on our website or the courier partner’s website.
Unfortunately, we are unable to cancel an order once it has been processed. However, please reach out to our customer support team at thethinkprints@gmail.com for further assistance.
Customers can return their order within 14 days after delivery. Please refer to our Return Policy for detailed instructions and eligibility criteria.
In the interest of hygiene, we cannot accept returns for products that have been worn, washed, or soiled, unless they are confirmed to be defective by our Customer Experience Team.
If you have received a defective product, please email us at thethinkprints@gmail.com with images of the defect. Once confirmed by our Customer Experience Team, you can choose to receive a refund in your bank account or as Think Prints Store Credits.
Once we receive the returned items and they pass the quality check, the refund process will be initiated. Refunds will be credited either into your bank account or as Think Prints Store Credits, based on your convenience.
No, shipping and COD charges are not applicable for refunds.
Yes, we offer an exchange policy for products that are in unused condition. Please refer to our Exchange Policy for detailed instructions and eligibility criteria.
After your return is processed and approved, refunds are usually initiated within 7-10 working days. The actual time for the refund to reflect may vary depending on the payment method and banking processes.
To initiate a return, please securely pack the items and self-ship them to the address provided by our customer support team. Kindly retain the shipping details and share them with us at thethinkprints@gmail.com along with your Order ID.
If you haven’t received your refund within the specified time frame, please reach out to our customer support team at thethinkprints@gmail.com with your order details. We will assist you in resolving the issue.
Our products are subject to our return policy and the warranty terms specified by the respective manufacturers, if applicable. Please refer to the product description or contact us for more information.
We make every effort to display the colors of our products accurately on the website. However, due to digital reproduction and personalized monitor settings, exact color representations cannot be guaranteed.
You can reach our customer support team by emailing us at thethinkprints@gmail.com. We strive to respond to inquiries promptly and provide the necessary assistance.
To apply a discount coupon during checkout, enter the coupon code in the designated field provided on the checkout page. The discount will be applied to the total amount before making the payment.